

If bidirectional support of the printer driver is not enabled, an error message is displayed on the computer screen. Select the machine for Select Model on Solution Menu EX's Settings in the Help & Settings menu, then access CREATIVE PARK PREMIUM.Ĭheck 7: Is bidirectional support of the printer driver enabled? If the machine is not selected on Solution Menu EX, the menu of CREATIVE PARK PREMIUM is not displayed on Solution Menu EX.
CANON SOLUTION MENU EX NOT WORKING INSTALL
Install the printer driver, then access CREATIVE PARK PREMIUM.Ĭheck 6: Is the machine selected on Solution Menu EX? If the printer driver is not installed, the menu of CREATIVE PARK PREMIUM is not displayed on Solution Menu EX.

Follow the instructions on the computer screen, make sure that the operation is complete, then access CREATIVE PARK PREMIUM again.Ĭheck 5: Is the printer driver installed? If any operations are in progress on the machine, an error message is displayed on the computer screen. Follow the instructions on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then access CREATIVE PARK PREMIUM again.Ĭheck 4: Are any operations in progress on the machine?

If genuine Canon ink tanks are not installed properly, an error message is displayed on the computer screen. Follow the instructions on the computer screen, connect the machine to the computer securely, then access CREATIVE PARK PREMIUM again.Ĭheck 3: Are the ink tanks installed properly? If the machine is not connected to the computer, an error message is displayed on the computer screen. Follow the instructions on the computer screen, turn on the machine, then access CREATIVE PARK PREMIUM again.Ĭheck 2: Is the machine connected to the computer? If the power is off, an error message is displayed on the computer screen.
